I’ve never been the best or smartest person when it comes to managing money. But we have a household budget and we stick to it. I don’t track every penny spent, but there are some things I do track so that we can plan accordingly, most notably groceries.
I have been a Key Bank customer for about 30 years. Recent events have me evaluating that relationship. Earlier this year, Key overhauled their online portal–the web site customers use to view their accounts, pay bills, transfer money, etc. As part of that project, they deleted all of the budgeting and reporting tools that used to be a part of the portal. I had spent hours defining budget categories and applying those categories to transactions so I could run reports, e.g., “How much did we spend on Groceries each month last year?” All that hard work, gone.
I complain to @KeyBank_Help on Twitter and receive an “apology” and am urged to use another service called “Hello Wallet.” So I go and sign up with them. My Key accounts link up easily enough, but Hello Wallet can only show me the previous three months of transactions, which is useless if you’re in need of reviewing a year’s worth of personal finance data. (This was confirmed by their tech support.)
So I suck it up and decide to buy Quicken. (The Windows version, as Intuit has done a pretty thorough job of screwing with Mac users on and off for decades.) When I get to the Payment Information screen, I am informed: “The Quicken special discount offer you’re trying to access has already been redeemed or is experiencing an error. Please contact Quicken customer support specialist at 650-250-1900 Mon – Fri 5am to 5pm Pacific if you need more assistance.” *sigh* So I call that number. It rings 3 times, and then punts me to some kind of error tone/beep I’ve never heard before.
The universe is conspiring against me. I should just keep my money in a shoe box, I guess. If I ever do manage to acquire Quicken, I should probably send the receipt to Key Bank and ask for reimbursement.
#KeyBank #Quicken #Intuit
This evening at bowling someone played Neil Diamond’s “America” on the jukebox. I never saw “The Jazz Singer.” I don’t even know the story, much less the context for the song as performed in the motion picture. I’ve never cared especially for the song, but for some reason, hearing it now struck a chord. The lyrics tell the story of how this country came together from, basically, the dregs of everywhere else on this planet. For a long time, it was “y’all come!” And all were welcome. There have been some very dark times in our nation’s history, to be sure. I won’t romantically gloss over all of that. But we have always invited those like us to join us. From Emma Lazarus’ “The New Colossus”, which is engraved on the pedestal of our very own Statue of Liberty: “Give me your tired, your poor, your huddled masses yearning to breathe free, the wretched refuse of your teeming shore. Send these, the homeless, tempest-tost to me, I lift my lamp beside the golden door!”
Reading recent headlines, it would seem that Neil Diamond’s “America” doesn’t exist anymore. If that’s true, I mourn that loss. Still, it’s a catchy tune–an anthem, really! And I think the melody deserves to live on. But it will need new lyrics. And so, with humble apology to Neil Diamond, I offer “America (2016)”:
No…seriously! It is 2015. Someone explain to me why we haven’t evolved beyond the “need” for a wet signature on paper as a means of authenticating or approving anything! The notion that I wield any degree of “power” whatsoever by virtue of some arbitrary scribbling is ludicrous.
This has been a bad day and it’s not even Noon. Amanda’s folks generously trickled-down a car to us. We’ve been trying the one car thing since letting Brady take the Subaru to grad school. It’s been generally OK, but we’ve found that when it’s inconvenient, it is VERY inconvenient. And so we have been on the casual hunt for a “beater” to be used primarily in-town. Rob and Pat have given us their 2004 VW Passat wagon. Rob needs his plates back so he can put them on the “new” car he has bought. I need to get the Passat registered! I fill out–which is to say I BELIEVE I fill out–the requisite paperwork and schlep over to Canton, the county seat and location of the nearest DMV office, where I mercifully find that there is no line, but frustratedly am informed that I neglected to have Amanda sign in all the right spots. Proud of myself for not spewing vitriol at the very nice clerk who assisted me (these stupid forms were not her doing, after all!) I return to Potsdam and the rest of my day’s schedule which now includes a return trip to Canton this afternoon.
Did I mention I have a fundraising dinner in Ogdensburg this evening? Three trips to/through Canton in one day. UGH. (Though I’ll probably go through Morley on the way to O’burg this evening…so 2.5, I guess.)